We operate fully within UK aesthetic medicine regulations and keep up to date with the latest guidance from industry bodies.

All devices used in our clinics are CE-certified and UKCA compliant, and undergo regular safety checks and servicing.

Our doctors and practitioners are highly trained and continuously updated on best practices in surgical non-surgical procedures and aesthetics.

We are proudly insured by Insync Insurance, a leading provider for the aesthetics sector.

Insurance Number: 0114705.1.1

This means every treatment you receive in our clinic is covered by comprehensive professional indemnity and malpractice insurance.

We follow strict audit protocols across all treatments. Every procedure is logged, monitored, and reviewed regularly to maintain clinical standards.

In the rare event of an adverse reaction, we have clear escalation protocols in place:

• Immediate management and aftercare in clinic
• Referral pathways to medical professionals if required
• Thorough incident reporting and case review to ensure continuous learning

Our results are continually monitored and reviewed to ensure consistency, safety, and patient satisfaction.

Our dedicated training arm, Second Look Aesthetics Academy, is CPD-certified.

CPD Provider Number: #778935

This ensures that every course we deliver meets national standards and provides delegates with accredited, recognised training.

All practitioners undergo regular skills refreshers to ensure they meet the high standards our patients deserve.

In 2025, our academy received an EQA (External Quality Assurance) Report rating us as Very Low Risk — reflecting our commitment to exceptional training standards.

Every delegate receives accredited, recognised training, ensuring they are fully equipped to practise safely and effectively.

All medical products, fillers, and consumables are sourced only from a registered UK pharmacy: Revolve Medicare.

This guarantees authenticity, traceability, and patient safety, with no compromise on product quality.

At Second Look Medical Group , we believe every patient deserves to feel fully informed, confident, and respected before undergoing treatment.

• Informed Consent: We take the time to explain every treatment, including benefits, risks, alternatives, and expected outcomes, so you can make an educated decision.
• Cooling-Off Period: For certain treatments, we provide time for reflection so you never feel rushed or pressured into making a choice.
• Your Right to Withdraw: You may change your mind or stop treatment at any stage — your comfort and safety are always our priority.
• Confidentiality: All consultations and treatment records are kept strictly confidential in line with UK data protection regulations.

Your safety begins with the environment in which your treatment is carried out. We maintain medical-grade standards in all of our clinics, including:

• Single-use needles, cannulas, and consumables for every procedure.
• Strict sterilisation and disinfection protocols across all treatment rooms and equipment.
• Safe disposal of clinical waste in line with UK regulations.
• Regular audits and safety checks to ensure our practices consistently meet high standards.

Our patients can feel reassured knowing every step has been taken to provide a safe, hygienic, and professional clinical space.

We are proud to provide an inclusive and welcoming environment for all patients.

• We respect and value individuals of all ages, genders, ethnicities, backgrounds, and identities.
• Our clinics are designed to be accessible, and we are committed to making reasonable adjustments to support patients with additional needs.
• We promote a culture of kindness, dignity, and respect, ensuring every patient feels safe and understood.